The Independent Pharmacy

Urgent Care Services

Where should I go for treatment?

At The Independent Pharmacy, we aim to offer safe and effective online healthcare provision for our patients. Although our services can be fast and convenient, there may be occasions where we are unable to provide the medical service you need, whether it is a medical emergency or you have more complex medical needs that may require a face-to-face consultation.

We have assembled a guide to help you find the right healthcare service for your needs.

In a medical emergency, call 999

A medical emergency is when someone is seriously ill or injured and their life is at risk.

Medical emergencies can include:

You can find out more about when to dial 999 in medical emergencies here:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/responding-to-emergencies-FAQ.aspx

If someone is seriously ill or injured and their life is at risk, it may be quicker to take them to your nearest Accident & Emergency (A&E) Department.

You can find out more about when to take someone to A&E in medical emergencies here:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/AE.aspx

If a medical emergency is non-life threatening, call 111.

You should call 111 if:

You can find out more about when to dial 111 in non-life-threatening medical emergencies here:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

Non-life-threatening illness or injury

If you have a non-life-threatening illness or injury and you cannot wait to see your GP, you can visit a Minor Injury Unit or Urgent Care Centre.

You can find out more about when to take someone to a Minor Injury Unit here:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/Minorinjuriesunit.aspx

Other non-urgent care options include:

Sexual health services

Getting tested and treated for sexually transmitted infections (STIs) is straightforward and confidential. You can find out more about visiting STI clinics here.

Sexual health clinics don't just diagnose and treat common STIs, they offer a range of services including:

You can find a local sexual health clinic here.

Other services

For more help, choosing the right healthcare service for your needs, including dentists and opticians, view the following NHS Choices page:

http://www.nhs.uk/NHSEngland/AboutNHSservices/Pages/NHSServices.aspx

Need something else?

We stock over 1079 treatments for 90 conditions

Scott McDougall

Authored by

Scott McDougall
Scott McDougall
MPharm
2079324
Director & Registered Manager

Scott is one of the two founders of The Independent Pharmacy. He is a registered pharmacist and the registered manager of our service with the CQC.

Daniel Hurley

Reviewed by

Daniel Hurley
Daniel Hurley
MPharm IP
2078790
Pharmacist Independent Prescriber

Dan is an experienced pharmacist having spent time working in both primary and secondary care. He currently supports our clinical team by providing robust clinical governance review of our internal processes and information.